Why does my Samsung TV have picture but no sound?
If you have a picture on your TV but no sound, the problem might be as simple as having the “Mute” function activated by the remote. Grab your remote and unmute the TV by pressing the “Mute” button again.
Why does Samsung TV lose sound?
If there’s No Sound on your Samsung TV, you can fix it by checking the volume settings for your TV. Further, verify if the cables are connected properly. If nothing works, resetting your Samsung TV should do the trick.
Why is my Samsung TV stuck on mute?
If your Samsung TV volume is not working or is stuck, you need to reset the TV’s Smart Hub. Click Settings on your remote and scroll down to Support > Self Diagnosis > Reset Smart Hub. Enter TV’s PIN (default PIN is “0000”). Reset completes in 30 seconds.
How do I get the sound back on my Samsung TV?
Navigate to Settings > Support > Self Diagnosis, and then select Start Sound Test. If the test reveals a problem, navigate to Settings > Sound > Expert Settings, and then select Reset Sound. Note: If you are still experiencing an issue after resetting the sound, visit our Support Center to request service.
How do I get my Samsung TV off of mute?
[Solution]
- Press the MUTE button.
- MUTE appears in the display.
- To restore the sound, press the MUTE button again.
How do I mute the sound on my Samsung TV?
Push the Mutebutton on your TV remote. A display on screen should show if the TV is now muted, or not. You want to be sure the TV is not muted. If you are using a separate home theater, surround sound, or sound bar with your television, be sure to check the volume and mute on that device, as well.
What to do if your Samsung TV has no sound?
If your Samsung TV has no sound, you need to go through the steps to complete a ‘Self Diagnosis’ to determine the problem. Go to ‘Menu’ from the remote, select ‘Support,’ select ‘Self Diagnosis,’ and then select ‘Sound Test.’
How do I know if my TV is muted or not?
A display on screen should show if the TV is now muted, or not. You want to be sure the TV is not muted. If you are using a separate home theater, surround sound, or sound bar with your television, be sure to check the volume and mute on that device, as well.
How to do a sound test on a Samsung TV?
1 Perform a Sound Test. Navigate to Settings > Support > Self Diagnosis, and then select Start Sound Test. 2 Test the HDMI cable. Some TVs have an HDMI cable test. 3 Connect a different device. Using the same cables, connect a different device. 4 Request service.