What is AppleCare OS support?

AppleCare OS support is an IT department-level support program used when deploying or managing iOS, macOS, or macOS Server in your organization. AppleCare OS Support delivers phone and email support for advanced integration, migration, and server operation issues. AppleCare OS Support is an annual agreement.

Which group helps customers resolve issues with AppleCare Plus agreements?

Alliance. Covers an unlimited number of enterprise-level incidents across multiple locations and provides one-hour response for high-priority issues, 24/7.

Does AppleCare include tech support?

Every iPhone comes with one year of hardware repair coverage through its limited warranty and up to 90 days of complimentary technical support. Both AppleCare+ and AppleCare+ with Theft and Loss extend that coverage1 and give you additional features such as 24/7 priority tech support and accidental damage protection.

How do I contact AppleCare for enterprise?

Apple Enterprise Sales (877) 412–7753.

What voids AppleCare warranty?

This warranty does not apply: (a) to consumable parts, such as batteries, unless damage has occurred due to a defect in materials or workmanship; (b) to cosmetic damage, including but not limited to scratches, dents and broken plastic on ports; (c) to damage caused by use with non-Apple products; (d) to damage caused …

How much does AppleCare Enterprise cost?

$99 per device for 24 Months (Apple Retail price – U.S.) $129 per device for 36 Months (Apple Retail price – U.S.)

Does opening iPhone void AppleCare?

The short answer is no. A newly purchased iPhone comes with a 1-year hardware repair warranty (AppleCare). However, AppleCare is considered a Limited Warranty, meaning that not all damage to your phone is covered.

Does AppleCare Enterprise cover accidental damage?

Up to two percent of Mac® computers can be repaired or up to five percent of iPhone® or iPad® devices can be replaced for any reason, including accidental damage.

What are the benefits of Enterprise for Apple?

The Apple Developer Enterprise Program allows large organizations to develop and deploy proprietary, internal-use apps to their employees. This program is for specific use cases that require private distribution directly to employees using secure internal systems or through a Mobile Device Management solution.

How long is AppleCare good for?

Answer: A: Standard AppleCare gives you 90 days of telephone support and one year of warranty coverage from the date you purchase the iPhone.

Will Apple know if I replaced my screen?

We have a couple of screens here that work fine I thought what would happen if I replaced the cracked screen on my iPhone with one of these. Yes, Apple will know that the phone was disassembled by an unauthorized party. Doing so will permanently forfeit all rights to service or support on that device.

AppleCare OS Support delivers phone and email support for integration, migration, and advanced server operation issues. Whether you have occasional questions or you need assistance on a regular basis, Apple has a plan to fit your requirements.

What products are covered under AppleCare help desk support?

Products covered under AppleCare Help Desk Support include: Apple hardware Current versions of iOS, macOS, and macOS Server Most Apple tools and applications, including Apple Configurator, Apple Remote Desktop, Classroom, Compressor, Final Cut Pro, GarageBand, iMovie, Keynote, Logic Pro, MainStage, Motion, Music Memos, Numbers, and Pages

Does Apple have a plan to help me with insurance?

Whether you have occasional questions or you need assistance on a regular basis, Apple has a plan to fit your requirements. Each plan provides one year of coverage.