Why does my extra view not work?

A faulty communication cable or incorrect decoder settings can cause this issue. In order to fix the problem make sure that the primary decoder is switched on. Also, make sure that the heartbeat cable is attached correctly on both decoders on the RF ports.

How do I activate DStv extra view?

On your remote, click the “Help” button and scroll to the “General Information” option. Click on it and select the “Extra View” option. If your connection is correct and activated, it will be displayed here. This is the simple answer to how do I activate DStv extra view.

Why is my TV not picking up DStv?

Troubleshoot your Box TV Set Check if there is power to the Television set. Check if there is power to the DStv or OpenView decoder. Check that the aerial cable from your TV is connected properly to the DStv or OpenView decoder. Check the aerial cable at the wall socket, this cable runs from the DStv decoder.

How do I check my heartbeat on Xtraview?

Click on the menu button on your remote and navigate to the extra view option. Select it, and it will bring you a list of all connected decoders in the setup. You can now select the individual decoder you want to test. Once you click on it, you will get all the signal information about it.

How do I change my secondary decoder to primary?

Re: Changing secondary DSTV decoder (Xtraview) to Primary decoder. Go and visit them. Change the decoder to a Holiday Home decoder. Once that is done you can switch the decoder on and off and also transfer funds via the internet.

How do I check my Xtraview status?

How to complete the within-the-decoder Xtraview setup

  1. Firstly, switch off all the decoders, then start with the primary and set the user band.
  2. Secondly, check the Xtraview status of all the decoders by going to the “Extraview status” option right at the bottom of the “general information” drop-down menu.

How do I manually get DStv signal?

How To Fix Signal Strength On DStv?

  1. Check F-type connectors. Check for incorrectly connected F-type connectors on the LNB and at the back of the decoder.
  2. Correct the LNB alignment.
  3. Adjust satellite dish alignment.
  4. Replace a faulty LNB.
  5. Move your satellite dish.
  6. Cut down or prune trees that may obstruct the signal.

How do I connect a second TV to my DSTV decoder?

All you need is an RG6 cable. It will run from the output port in your signal splitter and into the port on your TV. Your connection will be complete, and you can begin watching all your shows on these different TVs after running the installation wizard.

How do I Activate my DStv Extra view?

You can easily check the extra view status of a decoder by doing the following steps: Press the “ Help ” button on the remote control. Scroll to “ General Information “. Then go to “ Extra View “. If everything is working fine then call Multichoice on 011 289 2222 (South Africa only) to activate your DStv extra view.

What happens if my XtraView Decoder is faulty?

You can contact us to disconnect the faulty decoder. If you have three decoders linked in XtraView, the remaining two decoders will stay linked. If the faulty decoder is the primary decoder, you will need to change cabling to link the two remaining decoders. What happens if I want to take one of my decoders on holiday?

How does ExtraExtra view work?

Extra view works by linking one or two secondary decoders to a primary decoder. This enables the decoders to share a single subscription. But, you can only link a maximum of two secondary decoders to a primary decoder.

What is the Xtraview access fee?

The Access Fee gives you an additional viewing environment without having to pay an extra subscription, and so saves you money. This additional environment can be through another decoder connected in XtraView or through the recording capacity on your decoder. What is XtraView? XtraView is a way to keep the whole family happy.