How do I check my Kenya Power prepaid meter balance?

Follow these easy steps:

  1. Open a new SMS message.
  2. Type the first part of your account number in the message field. For example, if your account number is 998877-01, just type 998877.
  3. Send this message to 95551.
  4. In a few seconds, you will receive an automatic reply with your account balance details.

How do I contact KPLC prepaid?

Engage with us

  1. National Contact Centre. 97771 or 0703 070 707 | 0732 170 170.
  2. USSD & Telephone Number. Dial *977# or +254 203201000.
  3. Email Us. [email protected].

How do I load my KPLC prepaid meter?

Loading The Token Via Vendor

  1. Check your meter number by dialing 100 on the meter and it will be displayed.
  2. Visit the vendor and make payment for your choice.
  3. Give the vendor your meter number.
  4. Collect the 20 digit token from the vendor.
  5. Load the token on your meter and it is done.

Why is my KPLC token not working?

How To Fix KPLC CIU Connect Error. Solution 1: Ensure you plug in your meter to the socket (not extension). If this fails, look for RECHARGEABLE batteries, plug in to the socket. Solution 2: Ensure that the CIU cable is not faulty by using another CIU cable then plug it back to the socket.

How do I check if my KPLC token is delayed?

You can email Kenya Power Care [email protected] to find out the status of your prepaid tokens. Remember to indicate your meter number and the amount used to purchase the tokens.

How do I load my prepaid meter?

How to recharge prepaid meter using bank mobile applications

  1. Log in to your mobile bank application.
  2. Click on the pay electrical bill feature.
  3. Pick the electricity distribution company with which your prepaid meter is registered.
  4. Fill in your prepaid meter number and the amount you wish to purchase.

How do I check my prepaid unit balance?

If you want to check your prepaid balance or know the amount of total credit used, press 07 on your prepaid keypad and hit the blue button. Your available balance will be displayed on the screen in this format (150.15).

Can you check token balance online?

The basic steps to have you token balance details are as follows: Get online and log in to your mailbox. Click on the compose prompt to get open a new E-mail. Type the account number (the first part) in the subject field.

How can I check my KPLC prepaid meter registration?

Checking KPLC Meter Registration Details Step 1: Go to your message app. Step 2: Start a new message by typing the account number of the meter that you want to verify its registration details. Step 3: Send the message to 97771. Step 4: A message will be sent in a short while showing all the details and the bills.

How do I recover my delayed token?

How To Recover Kenya Power Token Messages

  1. On your mobile phone, dial *977#
  2. Navigate to “Prepaid Services”
  3. Select “Latest Token”
  4. Enter your Prepaid meter account number.
  5. Then hit “Send”

How do I recover my electric token?

How can I get my previously purchased Tokens? SMS “LAST ELEC” to 32904 to Receive an sms with your previous electricity tokens or Look up your previously purchased electricity tokens now by going to the check your last token page. sms’s are charged at Standard VAS rates.

How do you enter a prepaid meter code?

Using the smart card 20-digit code Request and pay for the credits you can afford. You would be given a slip containing a 20-digit code and a receipt as proof of successful payment. Go to your prepaid meter and enter the 20 digit code through the UIU Keyboard correctly on the LCD screen.

How to check my KPLC bill online?

Send a blank email to [email protected] address.

  • Input the first part of your KPLC account number in the subject of the email
  • KPLC E-bill service will send an automatic reply to your e-mail address.
  • How to pay KPLC postpaid and prepaid via Airtel Money?

    Go to Safaricom SIM Tool Kit,select M-PESA menu,select “ Lipa na M-PESA “

  • Select “ Pay Bill “
  • Select “ Enter Business no.
  • Select “ Enter Account no.
  • “ Enter Amount “,between KSh100 and 35,000 and press “OK”
  • Enter your M-PESA PIN and press “OK”
  • Confirm all the details are correct and press “OK”
  • How to check your KPLC bill online and via SMS?

    – Create a new message on your phone – Enter the first part of your KPLC account number as the message For Example , 332211 for an account number 332211-02 – Send the message to 95551 – You will receive an SMS message from KPLC’s E-bill system with your electricity account details!

    How to pay KPLC Bill via Mpesa?

    Take your phone and go to Safaricom menu

  • Select M-Pesa menu and then click on Lipa Na M-Pesa
  • Select the “Pay Bill option from Lipa Na M-Pesa menu
  • M-Pesa asks you to enter the Kenya Power (KPLC) business number.
  • After entering your pay bill number,you have to enter your KPLC account number