How do I contact CBSA about my parcel?
Contact us online If your inquiry is time-sensitive, please contact us by phone at 1-800-461-9999 (toll-free in Canada and the USA ).
What is CBSA in shipping?
Carriers. To transact business with the Canada Border Services Agency ( CBSA ), carriers require a carrier code, regardless of how often they cross the Canadian border with commercial goods.
Does CBSA work on Sundays?
Live agents are available: Monday to Friday from 6 am to 10 pm (eastern time) Saturday, Sunday and Federal statutory holidays from 10 am to 6 pm (eastern time)
How long does CBSA take to clear packages?
Generally, customs officers will visit multiple sites during the day and process their releases in the afternoon. The process can take anywhere from 12-48 hours and even longer during high traffic periods.
How long does it take for customs to release a package?
How long does custom clearance take? Typically, customs clearance takes less than 24 hours, however, there are times where it can take several days or weeks for goods to be inspected.
Do you have to quarantine in New Brunswick?
The Government of Canada regulates the international border and travellers entering Canada. Travellers entering New Brunswick from international destinations are subject to federal testing and quarantine regulations.
What do I need to cross the New Brunswick border?
Entry into Canada is determined by the Canada Border Services Agency (CBSA) and entry into the U.S. is determined by the U.S. Customs and Border Protection (CBP). Crossing the international border requires a passport and an inspection, which can include a vehicle inspection.
How long will my package be in Canadian customs?
The process can take anywhere from 12-48 hours and even longer during high traffic periods. If you’re importing commercial goods with duties during the holiday period, you’re going to see the longest wait time (outside of your business being audited, that is).
How long can Canadian customs hold a package?
What are the travel restrictions in New Brunswick?
require proof that you have recovered from COVID-19 for the purpose of travel; AND. previously tested positive with a PCR test administered by Horizon or Vitalite Regional Health Authority at an assessment centre or hospital (test must have been administered at least 10 days prior to travel); AND.